We are proud to announce we are moving towards using 100% biodegradable boxes, containers and packaging materials for shipping.
Thank you so much for your patience during this busy time. Ground orders placed by 10am PST will be sent within 24-48 hours. Orders placed after 10am PST will go out in 48-72 hours. We encourage our UPS carbon neutral overnight, 2 or 3 day shipping options to ensure expedited delivery.
All orders ship Monday through Friday. We do not ship over the weekend. Overnight orders placed by 8AM PST will be shipped for overnight delivery. All other expedited orders, and overnight orders placed after 8am PST will ship the following day.
For ground orders, please allow up to 48 hours processing time prior to shipment.
Once your order has been processed, it cannot be cancelled. You can return any items once received, with the exception of Last Call items, by using our return process here.
|
Shipping Method |
Cost |
Delivery Time |
|---|---|---|
| USPS Standard Shipping (Under $65) | $5.95 | 5-7 days |
| USPS Standard Shipping (Over $65) | FREE | 5-7 days |
| 3 Day UPS Carbon Neutral Shipping | $9.95 | 3-5 days |
| 3 Day UPS Carbon Neutral Shipping (Over $65) | $6.95 | 3-5 days |
| 2 Day UPS Carbon Neutral Shipping | $18.95 | 2-3 days |
| 2 Day UPS Carbon Neutral Shipping (Over $65) | $11.95 | 2-3 days |
| Overnight | $20 | 1-2 days |
*If your order contains hazardous materials, your order will ship ground.
In order to receive Free Shipping over $65, your final order total must be $65 or above, even after discounts are applied.
While we do everything in our power to ensure your order is delivered on time, we are not responsible for conditions beyond our control such as severe weather, service interruptions, or any other carrier complication. Please make sure to allow plenty of time for your order to arrive.
USA Holiday Warehouse Closures
Thanksgiving: Closed on November 24th & 25th
Christmas Day: Closed on December 26th
New Year’s Day: Closed on January 2nd
Closed on January 16th – January 20th: Our warehouse will be conducting physical inventory from Monday, 1/16/23 to Friday, 1/20/23. This week will be a blackout period for all sales orders, and we will resume normal shipments the week of Monday, 1/23.
Hawaii, Alaska, Puerto Rico & Guam
Unfortunately we cannot ship aerosol items (hairspray, spray sunscreen) to these locations.
P.O. Box
Unfortunately we cannot ship restricted items to PO Boxes. This includes aerosol products (hairspray, spray sunscreen), as well as perfume and nail polish. Please provide a street address if you wish to receive these items.
APO / FPO Military Addresses
We can only ship to these locations via USPS Priority Mail. Due to handling time, delivery can take up to 30 days. We cannot ship restricted items to these addresses. This includes aerosol products (hairspray, spray sunscreen), as well as perfume and nail polish.
Restricted Items
The U.S. Department of Transportation limits shipment of certain items by method and volume. Unfortunately, we cannot ship packages via UPS to P.O. Box or military addresses. Packages destined for these locations will be shipped USPS, when possible.
Orders containing more than 16 units of nail polish or perfume must be sent UPS. We cannot ship nail polish to P.O. Box addresses or military addresses.
Continuous spray, like sunscreen and hairspray, cannot be shipped via air. As such, we cannot ship these products to Hawaii, Alaska, Puerto Rico, Guam or any other location that requires air transportation.
Canadian Shipping
We currently only ship to Canada via UPS. Customers are responsible for all brokerage fees, customs duties, and GST, that may be imposed on them upon delivery. By submitting your order with an international destination, you agree to pay all applicable duties and fees upon arrival. Please contact your local customs office and UPS with any questions regarding the importing of our products.
| Shipping Method | Cost |
Delivery Time |
|---|---|---|
| Canadian Shipping (Under $50) | $25 | 7-14 days (Brokerage fees apply) |
| Canadian Shipping (Over $50) | $15 | 7-14 days (Brokerage fees apply) |
UPS to Canada Brokerage Fees
| Package Value | Brokerage Fee |
|---|---|
| $0-20 | $0 |
| $21-40 | $7 |
| $41-100 | $19.45 |
| $100-200 | $29 |
International Shipping
Presently, we ship internationally only to Canada.
Free Shipping Promos
Free Shipping promotions only apply to standard shipping in the United States.