FAQs
- How do I remove my address from receiving Pacifica's catalog?
- Where can I buy Pacifica products in Europe?
- How do I reset my Pacifica website password?
- What is the Pacifica Beauty Pro Program?
- How do I unsubscribe from receiving Pacifica emails?
- Is there an age restriction for the Pacifica Ambassador Program?
About Pacifica
About Our Products
For Sensitive Skin
- Why is my Pacifica Vegan Ceramide product cloudy?
- Does Pacifica offer any fragrance-free products?
- How can I reduce puffiness around my eyes?
- What is the best Pacifica eye cream for sensitive skin?
- What is the best Pacifica moisturizer for sensitive skin?
- What is the best Pacifica cleanser for sensitive skin?
Subscriptions
- How do I manage my Pacifica product subscription(s)?
- Why can't I make changes to my Pacifica product subscription?
- How do Pacifica product subscriptions work?
- How do I subscribe to my favorite Pacifica products?
- I subscribed to a Pacifica product, what happens next?
- How do I modify my Pacifica product subscription?
Find Your Routine
General Product Information
Returns & Exchanges
Shipping & Tracking
- How fast can I receive my order from the Pacifica website?
- How do I track the order I placed on your website?
- Why is your tracking saying "delivered" when I haven't received my order?
- How do I qualify for free shipping from the Pacifica website?
- Do you ship Pacifica orders outside the United States?
AfterPay
- What is Installments by Afterpay?
- How do I use installments by Afterpay?
- Where can I use installments by Afterpay?
- Can I use Afterpay if I live outside the United States?
- How does the Afterpay payment schedule work?
- How do I get answers to my questions about Afterpay?